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Privacy Policy
Effective Date: September 18, 2024
At 360 Kleaning Concierge, we are committed to safeguarding your privacy and ensuring that your personal information is treated with the highest level of care and confidentiality.
This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to protect it. By using our website or services, you consent to the practices outlined in this policy.
We encourage you to read this policy thoroughly to understand how your information is handled.
Information We Collect
We gather a wide range of information to deliver and enhance our services, ensuring a seamless and secure experience for our clients. The information we collect is essential to tailoring our offerings to meet your unique needs and preferences.
Our commitment to maintaining the highest standards of security and privacy means that your data is handled responsibly and with care.
We collect details such as personal contact information, service-related preferences, and feedback to better understand and fulfill your requirements. Additionally, technical data like cookies and analytics helps us optimize our website and improve functionality. Every piece of information we collect is aimed at delivering exceptional service while protecting your trust such as:
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Personal Information: Your name, email address, phone number, and address to coordinate bookings and communication.
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Service Details: Information related to the cleaning services you request, such as preferences, areas to be cleaned, and appointment times.
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Payment Information: Securely processed details for payment purposes, ensuring a smooth transaction.
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Technical Data: Browser type, IP address, and other analytics collected via cookies to improve your online experience and our website’s functionality.
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Feedback and Reviews: Information you provide about our services, helping us enhance our offerings and address customer needs effectively.
This information enables us to deliver high-quality services tailored to your unique requirements while ensuring efficiency and reliability.
Information Sharing
At 360 Kleaning Concierge, your trust is paramount, and we strictly control how your information is shared. We do not sell your data to third parties for marketing purposes. However, there are specific instances where sharing your data may be necessary:
We work with reliable service providers to enhance the delivery of our services. These partners include payment gateways, scheduling tools, and other essential platforms. Each partner is bound by strict confidentiality agreements, ensuring that your data is used solely for the purpose intended. In cases where legal obligations arise, such as court orders or regulatory requirements, we may be required to disclose certain information.
These actions are taken strictly to comply with applicable laws and protect the rights of our company and clients.
How We Use Your Information
The information collected is utilized to create a seamless and personalized service experience. We use your data in the following ways:
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Scheduling and Appointments: To organize, confirm, and customize cleaning appointments based on your needs.
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Customer Support: To respond promptly to inquiries, address concerns, and provide consistent communication.
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Payment Processing: To securely facilitate transactions, ensuring that your financial data is protected.
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Service Improvement: To analyze trends and feedback to refine our offerings and deliver a better customer experience.
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Marketing and Updates: To send promotional content, service updates, and tailored recommendations based on your preferences.
We are committed to using your data responsibly and transparently, ensuring it supports our services and meets your expectations.
Your Choices
We believe in empowering you with control over your personal information. You can review or update your personal data by contacting us directly. Additionally, you can opt out of promotional emails by following the unsubscribe link included in every message.
Cookies, which help enhance your browsing experience, can be managed through your browser settings. However, please note that disabling cookies may impact certain functionalities of our website.
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please don’t hesitate to reach out.
Contact Information:
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Phone: 437-243-3294